243 Reviews Found
4.6
Confirmed Sales Customer
Wonderful experience at Salt Lake Valley Buick GMC. From start to finish. Service was great and i felt like i was in charge and not forced to make any decisions like many other dealerships I’ve visited. 100% will recommend this dealership location. Especially Isaiah he was great! I was worried how I’d get to the dealership from the airport and they took care of everything without me asking
Sergey S.
APOPKA
![2024 GMC Yukon XL 1GKS2GKT0RR244179](https://inv.assets.ansira.net/evox/color_0640_032/54040/54040_cc0640_032_G1W.jpg)
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you, and have a fantastic day!
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Confirmed Sales Customer
Friendly service. Brandon's very knowledgeable. Fair price. Very simple smooth buying experience
Roger N.
PLEASANT HILL
![2024 GMC Sierra 2500 HD 1GT49RE70RF359442](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Hi, thank you for the high star rating! We look forward to your next visit! Take care!
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Confirmed Sales Customer
I have been to several other dealerships the past couple of weeks and had a great experience at SLV GMC. The process was smooth and no issues at all. The price with the discounts was in line in what I was expecting. Isaiah Goodman was a pleasure to work with along with Mike at closing. Thanks, Lance
Lance M.
COTTONWOOD HEIGHTS
![2024 GMC Sierra 1500 3GTUUCE86RG376975](https://inv.assets.ansira.net/evox/color_0640_032/53744/53744_cc0640_032_5IR.jpg)
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Sales Customer
Nice facility, friendly staff, smooth transaction!
Steven A.
DRAPER
![2024 GMC Sierra 2500 HD 1GT49ZEY7RF420634](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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![2024 GMC Sierra 1500 1GTUUCE86RZ280795](https://inv.assets.ansira.net/evox/color_0640_032/53744/53744_cc0640_032_5IR.jpg)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
I left the car for a simple oil change and brake pads replacement. And when I go to pick up the car there is a check engine light on! They out rightly deny and ask me to pay $200 for diagnosis and say repairs will cost $900. And later they say parts are back-ordered. Later they found other issues that were not found out with a $200 diagnosis and made me wait further for repairs. Finally engine check light came on after they did something and I paid $1300 to find my key fob damaged. When I ask for a replacement they arrogantly say it was not damaged by them and need their supervisor's permission to replace it. When I insisted they replace it and made me feel it was my mistake, I broke the key and asked them for a replacement.
Amog U.
SALT LAKE CITY
![2013 Buick Encore KL4CJCSB7DB126337](https://inv.assets.ansira.net/evox/color_0640_032/8827/8827_cc0640_032_GAN.jpg)
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Sales Customer
I came into the dealership on a Saturday. They were really busy. However, Russell and Geormiah took great care of me. They both worked with me so I wasn't waiting long periods of time, filling and handing off paperwork to the financial team. Russell even helped them wash the car. The sales manager also met me at the end and sent me off with my new Encore. The team and the vehicle are great!
Deborah P.
TOOELE
![2024 Buick Encore GX KL4AMESL2RB209099](https://inv.assets.ansira.net/evox/color_0640_032/52452/52452_cc0640_032_G98.jpg)
Business Response
We're glad everything was completed quickly and to your satisfaction! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
Jay was awesome. He knew all about the truck that I was interested in, every last feature. The process was smooth to get everything done.
Skyler F.
SOUTH JORDAN
![2024 GMC Sierra 1500 1GTUUHE87RZ338765](https://inv.assets.ansira.net/evox/color_0640_032/53744/53744_cc0640_032_5IR.jpg)
Business Response
Hello, we are glad we could help! Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
Brandon and Russ provided me with an outstanding customer service! Thank you for helping me buying my dream truck 👍
Pedro E.
OREM
![2024 GMC Sierra 1500 3GTUUCE8XRG151524](https://inv.assets.ansira.net/evox/color_0640_032/53744/53744_cc0640_032_5IR.jpg)
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
I’m just going to be honest with you. I have good experience
Jose G.
SOUTH JORDAN
![2024 GMC Sierra 1500 3GTUUDE83RG184662](https://inv.assets.ansira.net/evox/color_0640_032/53744/53744_cc0640_032_5IR.jpg)
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Sales Customer
Staff was very helpful for me and made this all so easy thanks again
Bradley G.
MURRAY
![2024 GMC Sierra 3500HD 1GT49WEY2RF328801](https://inv.assets.ansira.net/evox/color_0640_032/53168/53168_cc0640_032_5IR.jpg)
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
Sales person, Serenity, was great. The whole team made the experience good.
Fredrick A.
SALT LAKE CITY
![2024 GMC Sierra 1500 3GTUUCE8XRG369298](https://inv.assets.ansira.net/evox/color_0640_032/53744/53744_cc0640_032_5IR.jpg)
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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![2024 GMC Canyon 1GTP6EEK4R1150060](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
The service was fast and customer sevice was very polite
Charles C.
SALT LAKE CITY
![2016 GMC Acadia 1GKKVTKD9GJ208589](https://inv.assets.ansira.net/evox/color_0640_032/10592/10592_cc0640_032_17U.jpg)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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![2024 GMC Sierra 2500 HD 1GT49LEYXRF330004](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Hi there, thank you; we appreciate your feedback! Until the next time we meet, take care!
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![2024 GMC Sierra 1500 1GTUUGE80RZ152530](https://inv.assets.ansira.net/evox/color_0640_032/53744/53744_cc0640_032_5IR.jpg)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Kim Robinson was great to work with. I came in from out of town and the purchase from start to finish was excellent.
Cheryl H.
TUCSON
![2024 GMC Canyon 1GTP6FEK8R1161892](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Hi there, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I had not been into this service department in quite sometime and I came in for an appointment for a recall repair. I was surprised on how much it had changed. The staff seemed stressed and unorganized compared to my previous visits. I texted about car progress and did not get a response. I called and was told it was not ready yet. I did receive a call later that car was ready. Pick-up was frustrating as I was I instructed to wait for a gentleman to enter data in his computer from invoices he was working on. After 10 mins he stopped and asked me if I had an appointment. I told him I was there to pick up my car. At that point he asked another gentleman who came in and I was given my keys, invoice and I left.
Leslie F.
MURRAY
![2015 Buick Enclave 5GAKVCKD9FJ192907](https://inv.assets.ansira.net/evox/color_0640_032/9717/9717_cc0640_032_17U.jpg)
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Service Customer
Great communication, efficient and thorough work, effective service.
Richard F.
SALT LAKE CITY
![2018 GMC Terrain 3GKALNEU0JL205301](https://inv.assets.ansira.net/evox/color_0640_032/12178/12178_cc0640_032_G35.jpg)
Business Response
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
The salesman was patient while we decided which vehicle to purchase.
Anthony L.
SOUTH JORDAN
![2024 GMC Sierra 3500HD 1GT49VEYXRF409135](https://inv.assets.ansira.net/evox/color_0640_032/53168/53168_cc0640_032_5IR.jpg)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!