128 Reviews Found
4.9
Confirmed Sales Customer
I worked closed with Rich and Serenity and their customer service was to a point. thank you for taking care of us. Thank you for the patience and outstanding customer service.
Graciela R.
COALVILLE

Business Response
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response! Have a nice day!
Was this review helpful?

Business Response
Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Salt Lake Valley Buick GMC
Was this review helpful?
Confirmed Sales Customer
They made the car buying experience so eat. Justin was great and so was Gary.
Peder S.
SUN VALLEY

Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Sales Customer
Rob Krebs helped me find the perfect truck and made the purchasing process seamless and quick. It was a wonderful experience from beginning to end.
Ramon C.
DRAPER

Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Sales Customer
Everyone was very kind and helpful. You feel like you are a part of the family. Serenity helped my learn about my new Buick. Helped my learn the app. And all the fun things my Buick will do. And then they drove my rental car for me back to enterprise. I would definitely go here again for a new vehicle. They made it go quickly and they welcome you with warm happy smiles. A wonderful place to shop.
Lillian S.
MOUNT PLEASANT

Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
Was this review helpful?
Confirmed Sales Customer
Very fast, friendly and accommodating. within two hours of walking through the door we left with a brand new vehicle. Thanks to the entire team you were all great!👍👍😊😊
Allan C.
BENSON

Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
Was this review helpful?
Confirmed Sales Customer
Purchasing a new car can often be intimidating, but Kim and Gary provided exceptional service, ensuring I secured the perfect deal. The entire process was straightforward and conducted with the utmost professionalism.
Ricky N.
SOUTH JORDAN

Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with Kim and Gary! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Sales Customer
Great experience, Brandon and Mike are the best! Bedt car buying experience ever!
Ryan C.
SALT LAKE CITY

Business Response
Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Was this review helpful?
Confirmed Sales Customer
Our experience with SLV GMC started a few months ago, we first spoke with Ben about our interest in a GMC Canyon AT4. There weren't any available at that time, but Ben was very helpful. When he had a unit come onto the lot that matched our wants, he was quick to let us know and work on numbers before we made the 1hr+ drive to the lot. I had my feelers out at a lot of dealerships and he was the most responsive of all the other sales reps who had my information and "wants" list. Once we made it to the dealership, Ben was no longer on property, but he had another sales team member finish the deal with us. That was Brandon, he took great care of us and continued to answer our questions and work through trade info, etc. Even after the dealership was closed. Their offer on our trade was exceptional and we were happy to make the deal. We've had negative dealer experiences before, but this one felt much more honest and less like we were being beat down by numbers. Mike in finance was great to work with, he helped us through everything and answered a million questions. His help on finding the right after-market parts for our truck was greatly appreciated as well! The the gentlemen in Parts was great too, his name might have been Edwin (that's what was on my invoice). He helped us locate the exact parts we were looking for at a distributer and helped us figure out how to get them quickly. A huge thank you to Felix, in detailing. He found a very, VERY important item we left in our trade vehicle when he was detailing it. We greatly appreciate him getting that back to us. Thank you everyone who helped us!
Larry B.
SANTAQUIN

Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
Was this review helpful?
Confirmed Sales Customer
They treated me with urgency, transparency and fairness.
Cheryl J.
WEST JORDAN

Business Response
Hi there! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Sales Customer
The team was great Kam, Greg were a pleasure to work with
Thomas H.
ELK GROVE

Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Was this review helpful?

Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
Was this review helpful?
Confirmed Sales Customer
El Sr. Gustavo nos atendió muy excelente, nos explicó como era el proceso para adquirir un nuevo vehículo El dealer y todo el equipo de trabajo excelente trabajo
Zulma P.
WEST JORDAN

Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?

Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Was this review helpful?
Confirmed Sales Customer
We were satisfied with our experience, especially with our sales person, Isaiah.
Paul B.
IONA

Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Salt Lake Valley Buick GMC and we hope to see you again soon! We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
Isaiah Goodman was very helping while offering the selection of trucks available at their lot. They worked my deal in a short period of time and received an approval within minutes. Isaiah offered us water on the hot day throughout the visit and overall 5 stars on all personnel that tended to make this deal happen. Very please and thank you for such a good service, definitely worth the 6 hour drive.
Javier C.
HOBBS

Business Response
Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?

Business Response
We're glad to hear you found our staff was helpful and kind! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Confirmed Sales Customer
I won’t do business anywhere else. Top notch sales, and finance departments!!
Cody W.
EDEN

Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?

Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Confirmed Sales Customer
Very good experience the Salesperson did an outstanding job.
John W.
GRANTSVILLE

Business Response
Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!