Confirmed Service Customer
Charged me for a dealer repair. People in the office have no idea what’s going on tell me to come Sunday and leave car and all the gates are locked. Broke the moon roof latch. Claimed they didn’t. Wasn’t broke till they done their recall ??? Used to be a top notch service dept. I won’t go back
Steve J.
SPANISH FORK,
UT
Business Response
We are disappointed to learn of your experience here at Salt Lake Valley Buick GMC, but will take this opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (801) 265-1511 at your earliest convenience and we will do our best to resolve this with you.
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Confirmed Service Customer
Prompt service and the dealership did a great job of keeping me updated on progress. I have always had a great service experience here.