Confirmed Service Customer
Went to have my truck serviced and I have had a check engine light come on a go off 2 times I ask them to check it. The service writer checked the for codes and showed me I asked what it was he said google it. He was no help at all if I needed to schedule an appointment. He did say I would have leave my truck so I had skin in the game. So after almost 3 years of loyaltie I will be moving on to an another dealer. Also sent a email to the service manager he said he would call me. No call. Also the service writer said a you new I can’t find you in the system. Very disappointed
Jeffery R.
DRAPER,
UT
Business Response
Thank you for letting us know about your recent visit to Salt Lake Valley Buick GMC. We'd like the opportunity to discuss this with you. Please reach out to us at (801) 265-1511 at your earliest convenience to discuss how we can turn your experience into a positive one.
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