243 Reviews Found
4.6
Confirmed Sales Customer
Brandon was very good at communications and Mike really helped me with the upgrades I was looking to do.
Dale J.
STOCKTON
![2024 GMC Sierra 3500HD 1GT49YEY6RF442926](https://inv.assets.ansira.net/evox/color_0640_032/53168/53168_cc0640_032_5IR.jpg)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
Everybody that helped me on the dealership was very patient and helpful from start to finish.
Benjamin V.
SONORA
![2024 GMC Sierra 1500 1GTUUDE8XRZ337778](https://inv.assets.ansira.net/evox/color_0640_032/54035/54035_cc0640_032_5IR.jpg)
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Salt Lake Valley Buick GMC!
Was this review helpful?
Confirmed Sales Customer
They made the buying process very smooth and worked with me being and out of state buyer.
Zachary V.
ROCK SPRINGS
![2024 GMC Sierra 3500HD 1GT49VEYXRF440627](https://inv.assets.ansira.net/evox/color_0640_032/53168/53168_cc0640_032_5IR.jpg)
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.
Was this review helpful?
Confirmed Service Customer
Went for some warranty work. Asked to have license plate put on, didn't happen again. Warranty work took off emblems and put new ones on and ended up with dimples where the pry bar tool was used to pull them off, haven't heard from service personnel since I left.
Norman H.
SALT LAKE CITY
![2021 GMC Sierra 1500 1GTU9EET5MZ282127](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Was this review helpful?
Confirmed Service Customer
Everyone worked supper hard to get my truck fixed and back on the road.
Michael L.
MIDVALE
![2022 GMC Sierra 3500HD 1GT49WEY5NF332433](https://inv.assets.ansira.net/evox/color_0640_032/50500/50500_cc0640_032_9V5.jpg)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
![2013 GMC Yukon XL 1GKS2HE77DR286491](https://inv.assets.ansira.net/evox/color_0640_032/8180/8180_cc0640_032_41U.jpg)
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Salt Lake Valley Buick GMC! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Was this review helpful?
![2021 Buick Encore GX KL4MMDS29MB141536](https://inv.assets.ansira.net/evox/color_0640_032/14714/14714_cc0640_032_G5J.jpg)
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! All Star Customer Care reviews@allstarautomotive.com
Was this review helpful?
![2022 GMC Sierra 1500 3GTUUDED9NG608322](https://inv.assets.ansira.net/evox/color_0640_032/51601/51601_cc0640_032_G1W.jpg)
Business Response
Thank you for choosing Salt Lake Valley Buick GMC as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
![2019 Buick Encore KL4CJGSMXKB901798](https://inv.assets.ansira.net/evox/color_0640_032/12950/12950_cc0640_032_G8R.jpg)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
![2010 Buick Lucerne 1G4HG5EM5AU118252](https://inv.assets.ansira.net/evox/color_0640_032/6365/6365_cc0640_032_17U.jpg)
Business Response
It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!
Was this review helpful?
Confirmed Sales Customer
My wife and I had a very positive experience at Salt Lake Valley Buick GMC. Jay did a great job presenting us with different options and was very knowledgeable about the vehicles and their capabilities. He was very personable and not pushy and we felt comfortable working with him. The rest of the Buick team were also great to work with and were open and transparent about the process of buying a car. I would definitely recommend others to this dealership.
Justin S.
SALT LAKE CITY
![2024 GMC Yukon XL 1GKS2JKT2RR313354](https://inv.assets.ansira.net/evox/color_0640_032/54040/54040_cc0640_032_G1W.jpg)
Business Response
Hi there, thank you for taking the time to leave a review for us at Salt Lake Valley Buick GMC. We're happy we could meet your expectations! All Star Customer Care reviews@allstarautomotive.com
Was this review helpful?
Confirmed Sales Customer
The salesman, Russ, and the finance manager, Craig, were very personal and pleasant to work with. The experience was pleasant and positive, with no up sale pressure. We are enjoying the new car. Paul and Janis
Paul F.
WEST JORDAN
![2024 Buick Encore GX KL4AMESL6RB207405](https://inv.assets.ansira.net/evox/color_0640_032/52452/52452_cc0640_032_G98.jpg)
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Salt Lake Valley Buick GMC. Thank you again for leaving us this response!
Was this review helpful?
Confirmed Sales Customer
This was the best car buying experience I've ever had. My sales person -Serenity was great to work with. She is extremely knowledgeable and very responsive to all of my questions. I would highly recommend this dealership to anyone.
John G.
SANDY
![2024 GMC Yukon XL 1GKS2GKD8RR138619](https://inv.assets.ansira.net/evox/color_0640_032/54039/54039_cc0640_032_G1W.jpg)
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Salt Lake Valley Buick GMC!
Was this review helpful?
![2022 Buick Encore GX KL4MMGSL9NB145615](https://inv.assets.ansira.net/evox/color_0640_032/15309/15309_cc0640_032_GAZ.jpg)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
![2021 GMC Sierra 1500 1GTU9FEL5MZ243219](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Excellent service and detail on what was done and what needs to still be done on our vehicle.
Susan H.
STANSBURY PARK
![2008 Buick LaCrosse 2G4WC582581254044](https://inv.assets.ansira.net/evox/color_0640_032/4430/4430_cc0640_032_27U.jpg)
Business Response
Hofheins, Susan, thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
I took my GMC Canyon diesel in for an oil change and tire rotation on 7/3/2024. I was working with the service advisor DAN BUBENCHI, he lied to me and used fear as a tactic to get me to purchase work that was not necessary. He told me that my truck needs all new rotors and brake pads amongst other things coming to a total of $2800. He told me that my rotors and brake pads were shot, and he literally told me it was a matter of life and death if I did not get them fixed! I told him that did not make sense as I just replaced the brake pads and front rotors three years ago. I called my significant other, who is a mechanic and who had replaced them. We both asked to see pictures. After about 10 minutes waiting, he comes back and tells me that they put the tires back on the truck. I asked for the measurements and he couldn���t even give me that. I left and I took my truck down to Burt Brothers and they told me that my pads had 60% life on them and my rotors were in perfect condition. This is unethical, misleading, and purely dishonest by using a fear tactic and taking advantage of a person that is not versed with the mechanics of a vehicle.
Fiona S.
HERRIMAN
![2016 GMC Canyon 1GTP6DE12G1380565](https://inv.assets.ansira.net/evox/color_0640_032/10626/10626_cc0640_032_9V5.jpg)
Was this review helpful?
Confirmed Sales Customer
On my way to visit three different dealerships and I didn���t even leave the first one.
Ryan R.
STANSBURY PARK
![2024 GMC Sierra 1500 1GTUUGE87RZ360467](https://inv.assets.ansira.net/evox/color_0640_032/54036/54036_cc0640_032_5IR.jpg)
Business Response
We're glad everything was completed quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Was this review helpful?
Confirmed Service Customer
I came to Salt lake for a job Have never been here before and needed an oil change Easy to schedule on line and when I arrived they said about and hour and a half to wait for oil change and tires to be rotated I was waiting there for my vehicle WOW EXCELLENT SERVICE I WAS SONE IN ABOUT 40 minutes Thank you for your excellent service
Jessica F.
TUCSON
![2021 Chevrolet Tahoe 1GNSKPKD1MR355716](https://inv.assets.ansira.net/evox/color_0640_032/14455/14455_cc0640_032_9V5.jpg)
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Salt Lake Valley Buick GMC!
Was this review helpful?
Confirmed Sales Customer
Experience with Finance Manager was the best I'd ever had.
Allan B.
RIVERTON
![2024 GMC Sierra 1500 3GTUUDE88RG359665](https://inv.assets.ansira.net/evox/color_0640_032/54035/54035_cc0640_032_5IR.jpg)
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!