242 Reviews Found
4.6
Confirmed Service Customer
Takes care of us all the time. Thank you!
Pamela F.
WEST VALLEY CITY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope you have a great day!
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Confirmed Service Customer
No complaints. Service was prompt and thorough, with a comfortable spot to wait.
Colton S.
BOISE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
El Sr. Gustavo nos atendió muy excelente, nos explicó como era el proceso para adquirir un nuevo vehÃculo El dealer y todo el equipo de trabajo excelente trabajo
Zulma P.
WEST JORDAN
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Confirmed Sales Customer
We were satisfied with our experience, especially with our sales person, Isaiah.
Paul B.
IONA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Salt Lake Valley Buick GMC and we hope to see you again soon! We hope you have a great day!
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Confirmed Service Customer
Any issues were resolved professionally and with care.
Gary G.
WEST VALLEY CITY
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to your next visit! Take care!
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Confirmed Service Customer
Had an appointment at 8:00 on Saturday. Arrived at 7:45, gates were locked until someone arrived at 8:10.
Charles S.
MURRAY
Business Response
Open lines of communication with our customers are critical in improving our customer service, and we would like to learn more about your experience. Please contact our team at your earliest convenience so that we can work together to come to an understanding. We look forward to hearing from you.
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Confirmed Sales Customer
Isaiah Goodman was very helping while offering the selection of trucks available at their lot. They worked my deal in a short period of time and received an approval within minutes. Isaiah offered us water on the hot day throughout the visit and overall 5 stars on all personnel that tended to make this deal happen. Very please and thank you for such a good service, definitely worth the 6 hour drive.
Javier C.
HOBBS
Business Response
Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Business Response
We're glad to hear you found our staff was helpful and kind! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Kept me informed the entire time. Provide options for the problem and corrected the issue in a timely manner. Can't say enough great things about SL Valley Buick GMC parts and service departments. Thank you!
Ryan S.
DRAPER
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Ben was really easy to deal with and helpful. Thanks!
Daniel S.
ELKO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We're glad to hear you found our staff friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Welcomed excellently. Service took less time than advised. Appreciate.
Orrin C.
SLC
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Hi, I had numerous issues with the service I received. I came in for an oil change and tire rotation. My paperwork showed that my tires were rotated; however, upon inspection, I noticed my tires had in fact not been rotated. I returned and my tires were rotated. The following day I hear and feel a slight wobble in my tires. I inspect my tires to find that over half of my lug nuts were not tight. I was able to remove over half of my lug nuts, with my fingers.
Brennan S.
BRANDON
Business Response
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
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Confirmed Service Customer
Truck is exactly as I had hoped for. Thanks
Ronald J.
SALT LAKE CITY
Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
The service provided was great and efficient. They had it done very quickly.
Gaye A.
TAYLORSVILLE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you again for leaving us this response!
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Confirmed Service Customer
I came in for a lube and oil change on my 2018 sierra 3500HD duramax and it appears that I did not get the nine lube points lubed.
Donald C.
SALT LAKE CITY
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your concerns will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.